Little Switzerland, Key West

3.9
#25 of 52 in Shopping in Key West
Little Switzerland is located in Key West. Add Little Switzerland and other attractions to your Key West trip itinerary using our Key West online trip planner .
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Little Switzerland Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 5.0
70 reviews
Google
3.3
TripAdvisor
  • My husband and I stopped by to look at a David Yurman ring I wanted. Bonnie had helped me with a previous purchase; so I was waiting til she could help with this new purchase. The ring I wanted was no...  more »
  • Thank you to the best! Just stopping by and Miss Glee helped us find our favorite jewelry- David Yurman!!!! Thank you for the magnificent service on our recent visit to Little Switzerland in beautiful...  more »
Google
  • My husband flew into key west today and the lady that was passing out tote bags to promote the store gave everyone a bag except him. Now this may not seem like a big deal but it was. My husband is a man of color who happens to be black and is a doctor who wears a Rolex on his arms . He was intentionally overlooked because soon as he passed her she gave the next gentleman a bag. I think it is sad to have someone representing your company who has a dark heart out there greeting potential shoppers. Especially when your company is based in St Thomas VI. Racism is bad. I hope you remove such a person like that from representing your company
  • Worse experience I have ever encounter with a store and customer service. They lied to me at the store about the time frame on when I would receive my ring, guaranteed I'd have it within 2 weeks. 2 weeks later they have to go search to see where it is. It's in Barbados and have no clue when it will ship from there. When asked to refund my money they said no because I signed a receipt saying refund would be offered on a special order. Of course this was NEVER mentioned during them taking my money. Store will no longer work with me to provide updates which is fine because after talking with customer service, they gave me the wrong information about the shipping process of my ring as well. Todd is not professional, Kristina doesn't know how to provide the correct information or she chooses not to to make the sale and customer service will NEVER give you your money back. Be careful when buying from this company and definitely stay away from the Key West store.
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