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Anahara Spa, Key West

4.6
#6 of 21 in Spas in Key West
Anahara Spa is located in Key West. For travelers who use our custom trip planner, Key West holidays become easier to arrange, with trips to the Anahara Spa and other attractions mapped out and timetabled.
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Anahara Spa Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 5.0
88 reviews
Google
4.4
TripAdvisor
  • Absolutely without a doubt the best spa in town! Tracy and her staff are amazing people! you get a sense of positive and inspirational energy the second you walk in the door! the rainforest shower pri...  more »
  • Full body massage is a must! After a horrible travel day my body was beyond tense and the therapeutic massage melted it away. Everyone is so pleasant and accommodating in this beautiful spa. Thank you...  more »
Google
  • Don’t give your credit card! I had a gift certificate for my treatment, which i used after my service. I happened to look at my credit card statement 4 days later to see that I was charged $480 by the spa! I called the spa to question why I got charged and the owner called me back to say she didn't know what happened. She runs the place, she's the one working the front, she doesn't know she's charging people? What if I couldn't afford that charge on my card and then ended up getting declined on something else essential? It takes time for those refunds to go through. She didn't really seem that sorry, either, just clueless. I made a point to express my extreme displeasure that this could have happened and that she could have no idea. Then she got salty with me and told me again, she didn't know what happened, and she was just asking questions to get more information, but really her attitude was almost "what's the big deal? I'll refund it." I've never, ever been charged by a place when holding a reservation with a card, unless I don't show up. This is a really big screw-up and this would make me caution someone not to use this place, if they have an owner who has no idea how things like this happen. Not to mention, the massage cost $360, and I was charged $480. So, even if I WAS supposed to pay for it at that point, I was charged $120 more than even the actual cost of the service?!?! And I signed nothing?!?!? This is deeply irresponsible and fishy, to be honest. Read a previous review here about someone who was charged twice for a service at this spa and it ruined their trip. Wish I'd seen that review before I gave her my credit card number.
  • Pleasant host greets you at arrival and on your exit. Nice place and tranquil atmosphere and the steam shower before massage is a nice touch. Unfortunately that was where the satisfaction ended. It's really unfortunate that a business goes to such efforts to create a high end experience, but completely missed the mark on the one thing that really matters. The massage therapist pretty much disregarded my request and did her own thing. I have never left a massage feeling so unsatisfied; as if I hadn't even had a massage. This was a very thoughtful gift and appreciated. However I do not see myself returning.
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